Over 5 years as a Virtual Assistant and 6 years in Customer Support, with hands-on Executive Assistant training in calendar management, inbox management, and travel arrangements. I help clients stay organized, respond faster, and grow their reach — from inbox to CRM to social media.
Customer Support: Email support, live chat, order tracking, CRM updates, and customer follow-ups — always professional, always responsive.
Admin & Executive Support: Inbox and calendar management, scheduling, file organization, data entry, report preparation, research, and remote team support.
Lead Generation & Social Media: Organic outreach on LinkedIn, Instagram, and Facebook, plus email outreach. I also handle Canva design (worksheets, handbooks, thumbnails, social posts), caption writing, hashtag research, and Facebook/Instagram ad support.
Bookeeping: QBO Bookkeeping, QuickBooks Online, Bank Reconciliation, Expense Tracking & Financial Reports
Services Offered:
Customer Support • Live Chat & Email Support • CRM Management • Calendar & Inbox Management • Appointment Setting • Data Entry • Lead Generation • Social Media Management & Scheduling • Canva Design • Report & Document Preparation • Research • Administrative Support • Records & Filing Systems
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Keywords & Core Expertise:
Virtual Assistant • General VA • Executive Assistant • Customer Support Specialist • Customer Representative • Chat Support • Email Support • Administrative Support • Admin Assistant • CRM Implementation • CRM Analytics • Calendar Management • Inbox Management • Appointment Scheduling • Data Entry • Data Migration • Lead Generation • Project Coordination • Task Management • Google Workspace • Microsoft Office • Canva • Trello • Slack • Communication Skills • Detail-Oriented • Automation • Outbound Calls • Reports & Dashboards
