Podcast Editor, Social Media Manager, Graphic Designer, CSR

Recognized for the best quality of work, proactive communication, demonstration of respect, and highly organized agent. ***Podcast Editor- Audacity (removing word fillers, pauses, background noise, intro/outro, etc. )- Video Editor and Video Audiograms- WordPress (Podcast posting) ***Social Media Manager: ( Instagram Growth Hack)- Follow/Unfollowing, Liking, Commenting, Stories- Posting / Reposting content- Basic photo editing (Canva)- Video editing- Keyword Analysis (Hashtag Research)- Scheduling (Buffer, Later, Hootsuite) ***Customer Service:- Email Support- Chat Support- Process refunds- Onboarding clients- Handling basic issues- Solving complex issues- Managing a team of agentsTools: Gmail, G Suites, Hiver, Asana, Trello, Streak, Zapier, Zoho, Chargebee, Paypal, Skype, Loom, Slack, Whatsapp, Zoom, Google Meet, DropBox, MailChimp, Pipedrive ***Data Entry Experience- Excel/Googsheet Expert- Internet Researching***Graphic Design Assistant- Canva***Others:Video Editing, WordPress Management, Google Spreadsheet Expert, Basic Knowledge (HTML, CSS, JavaScript), Lead Generation, Quality Assurance