I help founders, executives, and growing startups streamline operations, improve workflows, and stay organized so they can focus on scaling their business.
With over 5 years of experience supporting B2B and SaaS companies, I specialize in executive support, operations coordination, process improvement, and cross-functional team management in fast-paced startup environments.
I’m proactive, detail-oriented, and experienced in handling day-to-day business operations while improving efficiency behind the scenes.
Here’s how I can support your business:
• Executive & Administrative Support
• Inbox and Calendar Management
• Operations Coordination & Team Support
• SOP Creation & Process Improvement
• Project & Task Management
• CRM, ERP & Workflow Administration
• Client & Stakeholder Communication
• Reporting, Documentation & Data Organization
• Hiring, Onboarding & Team Coordination
• Startup Operations & Scaling Support
Results I’ve helped achieve:
• Reduced executive response delays by 50% through efficient inbox and operations management
• Supported 25+ weekly meetings across multiple departments with improved scheduling systems
• Created and optimized 15+ SOPs that reduced repetitive tasks by 40%
• Improved onboarding efficiency by 45% through structured training workflows
• Maintained operational processing rates above 95% during high-volume periods
• Reduced overdue tasks and processing errors through organized workflow systems
Tools & Platforms
Project & Task Management
• Asana
• ClickUp
• Trello
• Notion
CRM & Customer Support Platforms
• Salesforce
• HubSpot
• Zendesk
• Gorgias
• Intercom
• Zoho CRM
E-Commerce & Order Management
• Shopify
• Amazon FBA
• Fulfil ERP
Accounting & Financial Tools
• QuickBooks
• Stripe
Communication & Productivity
• Google Workspace
• Microsoft Office 365
• Slack
Marketing & Email Automation
• Mailchimp
• Klaviyo
• Hubspot
Workflow Automation & AI Tools
• Zapier
• ChatGPT
• Claude AI
• Glide AI
I’m highly adaptable, detail-oriented, and proactive. Whether you need someone to manage operations, support leadership, organize workflows, or keep your business running smoothly, I can step in and help your team operate more efficiently.
If you’re looking for a reliable Operations & Admin Assistant who understands startup environments and can contribute beyond basic admin work, I’d love to support your business.
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