PROFESSIONAL
EXPERIENCE
<!--[if !supportLists]-->Ø
<!--[endif]-->Senior IT Technician
July 2023 – Present
Qoverage
Dallas, TX
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<!--[endif]-->IT Independent Contractor |Freelance Tutor
February 2017 – July 2023
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<!--[endif]-->IT Senior Network Specialist (IT Supervisor)
January 2016 – February 2017
Canon Business Machines Philippines, Inc.
First
Philippines Industrial Park, Brgy. Pantay-Bata, Tanauan City, Batangas
<!--[if !supportLists]-->Ø
<!--[endif]-->IT Network Specialist
July 2014 – December 2015
Canon Business Machines Philippines, Inc.
First Philippines Industrial Park, Brgy.
Pantay-Bata, Tanauan City, Batangas
<!--[if !supportLists]-->Ø
<!--[endif]-->IT Assistant Specialist
July 2013 – June 2014
Canon Business Machines Philippines, Inc.
First
Philippines Industrial Park, Brgy. Pantay-Bata, Tanauan City, Batangas
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<!--[endif]-->Internship
November 2012 – March 2013 (670 hours)
Philippine
Long Distance Telephone Company (PLDT) – San Pablo
Collago Avenue, San Pablo City, Laguna
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<!--[endif]-->Verizon Online Tier 2 Technical Support Representative
February 2010 – May 2010
Teleperformance, Inc.
Tektite
Bldg., Ortigas Center, Pasig City
EDUCATION
<!--[if !supportLists]-->Ø
<!--[endif]-->Master of Science in Information Technology
Laguna State Polytechnic University
– San Pablo City Campus, San Pablo City, Laguna
S.Y. 2021 - present
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<!--[endif]-->Bachelor of Science in Computer Science
Lyceum
of the Philippines University-Laguna, Calamba City
S.Y.
2008 – 2013
<!--[if !supportLists]-->Ø <!--[endif]-->Bachelor of
Science in Biology
University
of the Philippines Los Baños, Los Baños, Laguna
S.Y.-----------
CERTIFICATIONS
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<!--[endif]-->Google Data Analytics (ongoing)
<!--[if !supportLists]-->o <!--[endif]-->Foundations: Data, Data, Everywhere
<!--[if !supportLists]-->o <!--[endif]-->Prepare Data for Exploration
<!--[if !supportLists]-->o <!--[endif]-->Ask Questions to Make Data-Driven Decisions
<!--[if !supportLists]-->o <!--[endif]-->Process Data from Dirty to Clean
Coursera, June 2023
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<!--[endif]-->Google Project Management: Professional Certificate
Coursera
March 23, 2023
<!--[if !supportLists]-->Ø
<!--[endif]-->AWS Certified Cloud Practitioner
December 6, 2022 – December 6, 2025
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<!--[endif]-->Cisco Certified Specialist – Enterprise Core
January 8, 2021 – January 8, 2024
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<!--[endif]-->Cisco Certified CyberOps Associate
July 13, 2017 – April 12, 2026
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<!--[endif]-->Cisco Certified Network Associate (CCNA)
May
9, 2013 – April 12, 2026
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<!--[endif]-->Cisco Certified Network Associate (CCNA) Wireless
Retired
May
6, 2016 – May 6, 2019
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<!--[endif]-->Civil Service Commission Career Service Professional Eligibility
October
13, 2013
TECHNICAL SKILLS
<!--[if !supportLists]-->Ø <!--[endif]-->Project
Management
<!--[if !supportLists]-->Ø <!--[endif]-->Project
Scoping and Planning
<!--[if !supportLists]-->Ø <!--[endif]-->Risk
Management
<!--[if !supportLists]-->Ø <!--[endif]-->Proficient
in work management software and digital tools
<!--[if !supportLists]-->Ø <!--[endif]-->Budgeting
and procurement
<!--[if !supportLists]-->Ø <!--[endif]-->MSP
central services and desktop support
<!--[if !supportLists]-->Ø <!--[endif]-->Microsoft
Office 365, Google Workspace
<!--[if !supportLists]-->Ø <!--[endif]-->ConnectWise
Automate, ConnectWise Manage, Kaseya, JAMF, Autotask, JP1/ITDM, Arcserve ShadowProtect
SPX, Arcserve ShadowProtect ImageManager, Veeam, Axcient x360Cloud
<!--[if !supportLists]-->Ø <!--[endif]-->CyberCNS,
Huntress, SentinelOne, Webroot
<!--[if !supportLists]-->Ø <!--[endif]-->Cisco
Wireless Controller, Cisco Prime Network Control Systems, Cisco Unity
Connection, Cisco Secure Access Control Server, Cisco Catalyst Switches and Smart
Switches
<!--[if !supportLists]-->Ø <!--[endif]-->Juniper
Secure Services Gateway (SSG Series)
<!--[if !supportLists]-->Ø <!--[endif]-->LAN
construction design, planning, implementation, and compliance documents
<!--[if !supportLists]-->Ø <!--[endif]-->Network
operations and preventive maintenance
<!--[if !supportLists]-->Ø <!--[endif]-->System
Analysis and Design, I----------- and Change Management
<!--[if !supportLists]-->Ø <!--[endif]-->Microsoft
Office Applications and Programming in Visual ----------- and Java 6.0, batch
files, Python
<!--[if !supportLists]-->Ø <!--[endif]-->Windows
2008 R2 administration (file servers, DHCP and DNS servers, Active Directory)
<!--[if !supportLists]-->Ø <!--[endif]-->Linux
servers
<!--[if !supportLists]-->Ø <!--[endif]-->AutoDesk
AutoCAD
<!--[if !supportLists]-->Ø <!--[endif]-->Relational
databases and SQL
<!--[if !supportLists]-->Ø <!--[endif]-->Proficiency
with spreadsheets, SQL, R, and Tableau
SEMINARS, TRAININGS,
AND ACTIVITIES ATTENDED
Ø <!--[endif]-->ConnectWise PSA Help Desk Technician
ConnectWise University
July
19, 2023
Ø ConnectWise Automate AdministratorConnectWise UniversityJuly 30, 2023
Ø <!--[endif]-->ConnectWise
Automate Service Technician
ConnectWise University
July
30, 2023
<!--[if !supportLists]-->Ø <!--[endif]-->05
Mar 2015
A Journey to Excellence
Global Mode Consultancy
Services
Canon Business Machines
Philippines
<!--[if !supportLists]-->Ø <!--[endif]-->08
Aug and 15 Aug 2014
ISO14001 Internal Audit Course Training
Canon Business Machines
Philippines
<!--[if !supportLists]-->Ø <!--[endif]-->July
15 and August 16, 2014
JP1/ITDM and JP1/AJS3 Training
Canon IT Solutions Philippines
Canon Business Machines
Philippines
<!--[if !supportLists]-->Ø <!--[endif]-->April
21, 2014
Juniper SSG Basic Training
American Technologies, ----------- non Business Machines Philippines
<!--[if !supportLists]-->Ø <!--[endif]-->January
16, 2013
PSITE Regional Quiz Bee (Champion)
De
La Salle University Dasmariñas