Detail-oriented Medical Laboratory Science graduate with hands-on clinical training from San Lazaro Hospital and Tondo Medical Center, combined with over 2 years of proven experience in high-volume customer service and BPO operations.
I bridge healthcare knowledge and client care expertise—skilled in diagnostic support, sample processing, medical data handling, and strict compliance with data privacy and safety standards. My background serving accounts like United Airlines, Netflix, and Chase Travel has strengthened my ability to resolve concerns efficiently, manage cases accurately, and deliver excellent service under pressure.
