IT Helpdesk & Microsoft 365 Support | Windows Troubleshooting
I am an IT Support Specialist with 2+ years experience at USeP (University). I handle daily helpdesk tickets - Office 365 login & email issues, Windows errors, printer/network offline, WiFi & VLAN, user accounts via Active Directory, and remote support via AnyDesk/TeamViewer.
I fix issues fast, document the fix, and make sure the user won't have the same problem again. I am looking for a long-term full-time role where I can be your go-to IT support for your team
