Virtual Assistant | IT Technical Support | Shopify | WordPress | Help Desk
I am an IT Technical Support Specialist with over two years of professional experience providing help desk support, system administration, network troubleshooting, and technical assistance in healthcare and educational environments. I am now seeking remote opportunities where I can combine my technical expertise with virtual assistance and administrative support.
My experience includes troubleshooting Windows computers, printers, software, network connectivity, Microsoft 365, user account management, Wi-Fi deployment, VLAN and DHCP configuration, and supporting end users through efficient problem resolution. I am comfortable working independently, managing multiple tasks, and documenting technical issues to ensure smooth business operations.
In addition to my IT background, I have experience supporting websites and online businesses using Shopify, WordPress (Elementor), Canva, Meta Business Suite, Microsoft Office, Google Workspace, ClickUp, and -----------. I also have project-based experience in web development, database management, and mobile application development, giving me strong technical and analytical skills.
My Services
IT Help Desk & Technical Support
Virtual Assistance & Administrative Support
Shopify Product Management
WordPress Content Updates (Elementor)
Data Entry & Internet Research
Microsoft Office & Google Workspace
Technical Documentation<8efe80624d780eba0c6493ec45140364>Email & Calendar Management
Social Media Scheduling
Canva Graphic Design
Basic Website Maintenance
Customer & User Support
Why Hire Me?
Over 2 years of professional IT support experience
Strong troubleshooting and problem-solving skills
Fast learner who quickly adapts to new software and systems
Detail-oriented and highly organized
Excellent written and verbal communication
Able to work independently with minimal supervision
Committed to delivering accurate, timely, and high-quality work
I take pride in being reliable, proactive, and resourceful. Whether you need someone to provide technical support, manage your Shopify store, maintain your WordPress website, or handle day-to-day administrative tasks, I am ready to help your business operate efficiently and grow successfully.
