High-performing HIPAA-Certified Medical Billing Specialist and Quality Analyst with over 8 years of combined expertise in claims management and quality assurance. Skilled in interpreting EOBs with excellent attention to detail in data entry and billing. Strong organizational and time management skills, reliable in remote team settings, and highly proficient in English comprehension and written communication.
As a Medical Biller my main tasks are:
- Performed accurate charge entry and posting of charges to ensure timely billing
- Submitted medical claims to insurance carriers in compliance with payer requirements
- Reviewed, corrected, and resubmitted rejected claims to minimize delays in reimbursement
- Analyzed remittance advices (EOBs/ERAs) to verify payments and identify discrepancies
- Utilized insurance portals and payer websites to monitor claim status and follow up on outstanding claims
As an Executive Assistant my main tasks are:
- Led digital marketing campaigns and conducted market research to identify trends, increasing social media engagement by 85%
- Managed executive schedules, prepared meeting materials, and ensured efficient administrative support
- Drafted and edited documents, reports, and presentations ensuring accuracy and professionalism.
- Assist with projects, track progress, and follow up on action items to ensure timely completion.
As a Lead Quality Analyst my main tasks are:
- Conducted performance evaluations and provided actionable feedback, improving process adherence by 98%.
- Demonstrated strong attention to detail and accuracy while reviewing email and call transactions, ensuring thorough documentation
- Transcribed and summarized recorded calls with high accuracy, ensuring clarity and completeness of information
- Led calibration meetings, ensuring consistent quality across teams.
- Ensured that regulatory guidelines, policies, and procedures are followed while analyzing performance data to identify patterns and recommend process improvements.
- Offered constructive feedback to agents on areas of improvement, highlighting strengths and addressing weaknesses to enhance performance.
I look forward to the opportunity to further discuss how I can contribute to the success of your organization.
