EXPERIENCED Property Management Assistant | AppFolio Maintenance Operations
Property management runs best when maintenance is organized, communication is consistent, and every work order is tracked from start to finish. That is where I add value.
I’m a Property Management Assistant with hands-on experience supporting 200+ single-family and multi-family rental units in a U.S.-based property management environment, managing 25+ maintenance work orders per week and coordinating the maintenance process through AppFolio.
My work covers the full maintenance workflow—from tenant requests and work order creation to vendor assignment, estimates, scheduling, inspections, completion documentation, invoice follow-up, and maintenance-related payment coordination.
What I do:
✅Create, assign, and monitor maintenance work orders in AppFolio
✅Coordinate vendors, estimates, scheduling, and follow-ups
✅Communicate with tenants, owners, vendors, and property management teams
✅Coordinate inspections, make-ready activities, and unit turns
✅Maintain accurate property, tenant, vendor, and maintenance records
✅Document repairs through notes, photos, invoices, and supporting documents
✅Support emergency and preventive maintenance coordination
✅Coordinate maintenance-related payment requests with Accounting
✅Follow up on open work orders and maintenance escalations
Core strengths:
✅Property Management Operations
✅AppFolio
✅Maintenance Coordination
✅Work Order Management
✅Vendor Coordination
✅Unit Turns
✅Tenant & Owner Communication
✅Documentation & Reporting
I take pride in building organized maintenance workflows, improving communication between all parties, and keeping repair and turnover activities moving forward.
I’m open to connecting with property management companies, property managers, real estate professionals, and teams looking for reliable remote support with maintenance and property operations.
Top skills