Hi, I'm Ayn.
I have over 15 years of experience in Accounts Receivable, Collections, Debt Recovery, Invoicing, and Customer Service. Throughout my career, I've helped businesses stay on top of their receivables, follow up on overdue invoices, resolve billing concerns, and maintain positive relationships with their customers.
I've worked with clients in the United States and Australia, handling everything from payment follow-ups and account reconciliation to dispute resolution and customer communication. Whether it's through email, phone calls, or reporting, I make sure accounts are managed professionally and payments are collected on time.
I operate as an independent freelancer under my registered business name, AESCARTIN VIRTUAL ASSISTANCE SERVICES. However, I personally handle all client work myself. I am not an agency and I do not outsource work. When you hire me, you work directly with me.
What clients appreciate about me is that I'm reliable, proactive, and easy to work with. I don't just send payment reminders - I take ownership of the process, communicate professionally with customers, and help keep receivables organized so business owners can focus on running their business.
Services I can support:
**Accounts Receivable Management
**Collections and Payment Follow-Ups
**Invoice and Billing Support
**Payment Posting and Tracking
**Account Reconciliation
**Customer Account Management
**Email and Phone Collections
**Payment Arrangements
**Google Sheets Reporting and Tracking
**Administrative Support
A few highlights from my experience:
• 15+ years in Accounts Receivable and Collections
• Recognized as a Top Collector for exceeding collection targets
• Promoted to Team Lead for a Debt Recovery Team
• Managed high-volume accounts while maintaining strong customer relationships
• Built Google Sheets trackers that improved team productivity and reporting
If you're looking for someone who can take ownership of your receivables, communicate professionally with your customers, and help improve your cash flow, I'd love to connect and discuss how I can support your business.
