Can do:
*Proficient in MS Office and email applications.
* Google Sheets, Google Forms, Dropbox, MS Excel filing experience
*Shipping and Booking Process
*File Conversion: PDF, Excel, Word, JPG and more
*Inbound and Outbound calls.
*Email Communication, Online Chat Support
*Order Fulfillment: processing orders, potential customer quotations, order tracking
*Refund Processing, Payment process
*Quickbooks Bookkeeping - Bills and Invoices
Knowledgeable:
*Shopify
*Bigcommerce
*Zendesk
*Gorgias
*Livechat
*Mydeal Marketplace
*MS Office Suite: Word, Excel, Powerpoint, Outlook, Onedrive, Teams
*Canva
*Photoshop
*Instagram: Reels editing videos
Soft Skills:
* Multi-tasking
*Adaptability, flexible
* Positive mindset, motivated and energetic
* Must be customer service oriented (empathetic, responsive, patient, and conscientious)
* Willing to learn in different fields
*Attention to detail
*Organizational skills
*Time management
*Problem solving
