E-commerce, Healthcare & Customer Support Virtual Assistant | Zendesk | Stripe | Salesforce | Phone, Email & Chat Support

Customer Support VA (Phone/Chat/Email)
E-commerce Customer Support VA
Billing & Payment Support Specialist
Healthcare Virtual Assistant
Admin Virtual Assistant with CRM
Technical Support VA


- CORE SKILLS
Customer Support (Phone, Email, Live Chat)
E-commerce Customer Service
Billing & Payment Support
Dispute Resolution
Account Management
Technical Troubleshooting
Healthcare Insurance Support
Claims & Benefits Assistance
Refund Processing
CRM Management
Ticket Management & Escalation
Order Management
Appointment Scheduling
Data Entry & Documentation
Fraud Alert Management
Administrative Support
Time Management
Organizational Skills
Detail Oriented

- TECHNICAL SKILLS
Zendesk Ticket Handling
Salesforce CRM
Stripe Payment Processing
Gorgias Helpdesk
Citrix Remote Support
Amazon Appstream
Okta Verification
Microsoft Office Suite
Google Workspace
SharePoint Collaboration<8efe80624d780eba0c6493ec45140364>Email & Chat Support Systems
Account Verification & Fraud Review
Payment Dispute Handling
KPI & SLA Compliance

- TOOLS FAMILIARITY
Zendesk
Salesforce
Stripe
Gorgias
Workday
Citrix
Appstream
Canva
Slack
Zoom
Microsoft Teams
Okta
Avaya
...and willing to be trained. :)