A proven track record of driving customer engagement, supporting sales, and delivering exceptional service. In my most recent role, I worked for an e-commerce business that assists customers interested in performance diesel parts and full delete bundles, where I handled detailed product inquiries, explained features and benefits, and provided post-purchase support, helping ensure both customer satisfaction and strong sales outcomes.
Beyond sales-focused support, I offer a diverse and well-rounded background that includes HR recruiting, accounts receivable, cold calling, executive assistance, membership coordination, dispatching, billing and invoicing, CRM technical support, GHL Automation and CCTV operations. This breadth of experience allows me to adapt quickly, understand business operations from multiple angles, and contribute value from day one.
In addition, I have experience as a Customer Service Representative in the healthcare industry, where I handled patient inquiries, appointment coordination, and sensitive information with a high level of accuracy, empathy, and confidentiality. I also worked as a Google Technical Support representative, assisting users with troubleshooting, account issues, and product navigation, which strengthened my ability to resolve technical concerns clearly and efficiently.
