A hard working, enthusiastic and energetic person with almost 4 years of experience in BPO industry in different domains in Operations like front line agent, technical and customer support representative. I have 2 years experience as a Virtual Assistant wherein my main responsibilities is account management, email management, documentation, handling inbound calls and escalation. I am looking for a job where I may be able to use my skill in providing excellent product knowledge and justifying my capabilities in various field. I am proficient in delivering high quality result.