• Worked with Insurance Agents in TX, FL, UT, AZ, and NV, USA.
•Answering general inquiries from the insured.
• Sending policy renewal, declaration pages, ID cards, cancellations, and emails.• Preparing homeowners (HO3 & Dwelling Fire) & automobilequote.
• Payment reminders to insureds through email, call & text.Processing of policy payments.
• Policy endorsements such as; Mortgagee change, cancelation of the policy, adding/removing cars, insured name on the policy.
• Checking of renewal policy payment status through the mycoverageinfo website (third party) and carrier sites.
• Obtaining claims information with the insured and reporting it to the claim insurance department.
