I bring over fifteen years of customer service experience, handling complex issues across multiple industries including iGaming, banking, sales, billing, fraud prevention, and health insurance. Skilled in customer retention strategies, dispute resolution and payment processing. I have proven ability to deliver excellent service while meeting business goals. My background span across calls, chats, and emails allowing me to adapt to various support channels effectively. Currently working as a Specialist in the iGaming industry, I leverage my expertise to ensure compliance, resolve escalations, and enhance customer satisfaction.
