With a solid background encompassing four years of diverse experience in medical billing across various specialties including mental health, dermatology, home health care, physical therapy, and pain management, I have honed my skills to excel in the field. My expertise lies in claims submission, charge entries, handling claim rejections and denials, conducting research and follow-ups on unpaid claims, and proficiently performing charge posting.
I’m proficient with EMRs such as Office Ally, Dr Chrono, Greenway Intergy, WayStar, NGS, Prompt, and Tebra. With 7 years as a Healthcare Specialist, I understand both patient and provider needs, especially when it comes to coverage reviews and billing concerns. In my recent role as an Account Receivable Specialist, I handled 60 denied claims daily, reviewing and analyzing claim denials to determine causes, preparing resubmissions, and ensuring accuracy.
As a Subject Matter Expert for nearly 3 years, specializing in drug refills for existing members. Adept at serving both patients and healthcare professionals, offering expertise in medication status, coverage reviews, and billing concerns. Skilled in co-pay assistance, pharmacist consultation, and providing support through voice, chat, and special projects. Former Customer Service Representative for 3 years. Ready to bring my diverse skill set to drive efficiency and excellence in healthcare operations.
