I am a reliable and detail-oriented Customer Support Specialist with experience in email support, account management, logistics coordination, and customer service. I have handled customer inquiries, order concerns, refunds, tracking updates, and payment-related issues while maintaining professionalism and excellent communication.
I am experienced with tools such as Zendesk, Front, Zoho CRM, Slack, Google Workspace, and Microsoft Excel. I work well independently, adapt quickly to new systems, and always aim to provide positive customer experiences through clear communication and efficient problem-solving.
I am currently seeking long-term remote opportunities where I can contribute my skills, continue learning, and grow with a supportive team.
