I'm a hardworking and reliable freelancer that has an extensive background in team management, customer support, admin support, and sales.
I have at least 7 years of support experience, as well as 5 years of admin experience. Throughout those years, I've provided and maintained an upbeat and friendly tone and personality.
Below, you'll see a list of the applications and programs I've used:
-Shipstation
-Microsoft Office
-Google Office
-Salesforce
-Dropbox
-Gorgias
-Shopify
-Zendesk
-Avaya VOIP systems
-Evernote
-Zoho
-Concur
-Trello
-HelpScout
-AfterShip
..and more!! I'm also a really fast learner, so if there's a tool or system I'm not familiar with, I'm confident that I'll be able to master it in no time.
Additional Skills:
-Employee Sourcing and Recruitment
-Creating and maintaining FAQs, SOPs, etc.
-Typing Speed of around 90-100wpm
-Expense Management
-Travel Management
