I am a dedicated Medical Virtual Assistant with over 4 years of experience supporting dental clinics, speech therapy centers, and healthcare providers. I specialize in patient communication, appointment scheduling, and insurance coordination while ensuring a smooth and professional patient experience.
In my previous roles, I managed high call volumes, handled patient inquiries, confirmed appointments, and conducted recall campaigns that helped reduce no-shows and improve clinic efficiency. I also have experience in medical billing, including claims submission, insurance verification, and using platforms such as Office Ally, Availity, Optum, and Provider Express.
I am passionate about helping healthcare providers streamline their operations while delivering excellent patient care.