I am an experienced Operations Manager and Executive Support professional with over 10 years of experience in operations, contractor management, payroll, finance, administration, customer service, and team leadership.
In my current role as an Operations Manager, I manage contractor onboarding, performance, engagement, payroll, billing, reimbursements, client-contractor relationships, and day-to-day operational concerns. I also conduct 1:1s, provide coaching, handle performance issues, and improve internal processes to make operations more efficient.
I also have experience as an Executive Assistant and Social Media Manager, handling calendar management, scheduling, client communication, billing, reporting, website management, social media content, copywriting, and video editing.
Earlier in my career, I worked in administration, procurement, logistics, financial reporting, and customer service leadership.
I hold a Bachelor of Arts in Communication, Cum Laude.
I am organized, proactive, dependable, and comfortable taking ownership of people, processes, and daily operations.
