"My Work Vision: I always treat the company I work with as if it's my own as I aim to be a big part of the growth of the business and grow professionally as well. I always wish to have a long term working relationship."
Below are the skills I am good at:
* Ecommerce & Shopify VA and Manager- product research, product listing, building store, creating landing pages, product pages, order fulfillment, customer service and the overall operations* Shopify Store Creation- creating store, editing header, footer, announcement pages, policy pages, product pages, etc. * Order Management / Order Fulfillment - Dropified, Oberlo, DSers, Aliexpress, Shopify, CSV File fulfillment * Customer Service Manager - Email Support / Technical Support / Phone Support / Chat Support / Tickets / CRMs - Freshdesk, Zendesk, Gorgias, ReAmaze, Fusedesk, Zoho, Gmail, Outlook* Team Manager / Operations Manager * Hiring and Building a team - creating job post, interviewing, hiring, onboarding, training, meeting and supervising* Coaching and Training* Assistant to CEO / Executive Assistant / Personal Assistant* Project management - Asana, ----------- , Dropbox, Google Drive* Purchasing and Inventory Management - CSV File, Google Sheet, Excel * Social Media Management - Buffer- creating and management and posting contents on Facebook pages, Instagram pages, Pinterest account* Scheduling Meetings - Zoho Meeting/Calendar, Google Calendar, Calendly * Online Research/ Product Research/ Research via Tiktok, Pinterest, Aliexpress, Alibaba, Google * Email Marketing - Klaviyo * Reports - Income & Expenses, COGS report - Microsoft Excel, Google Sheets, Powerpoint, Word Document, Graphs, Charts, etc. * Photo Editing / Graphic Designer - Canva Pro* Tiktok Video Editor* Setting up CRM tools like Zendesk, Gorgias, Freshdesk - macros, rules, tags, users, productivity report, etc. * Webinar handling and support* Call Center Team Supervisor, Quality Analyt, Operations Manager * Data Entry
Working for more than 7 years in the BPO industry up to this freelancing and online world, I was promoted several times:
*BPO Career - Agent to Quality Assurance Analyst, Supervisor up to Senior Supervisor *Online Job - Email Support/ Shopify VA to Project Manager
This only proves that I am serious about the jobs I take and I always do my best to excel and exceed my client or employer's expectations. Feel free to send me a message as I am very open to job offers.
