I am a dedicated Information Technology graduate with a robust blend of customer service and technical expertise. With over two years of experience in customer service and sales chat, I have honed my ability to communicate effectively and resolve issues efficiently. My three years of IT staff experience and now currently working at PARASAT CABLE, a leading Internet service provider in Mindanao, have equipped me with valuable skills in technical support and systems ----------- addition to my IT and customer service roles, I expanded my skill set during the COVID-19 pandemic by working as a freelance video editor. This role allowed me to develop a keen eye for detail and creativity while adapting to new challenges in a remote work -----------bining my technical proficiency with a strong background in customer interaction, I am adept at bridging the gap between technical support and user satisfaction. I am passionate about leveraging my diverse experience to contribute to dynamic teams and innovative projects.