A dedicated and motivated Customer Service Professional with solid experience in handling inbound and outbound calls, dental insurance inquiries, and claims processing. With a background in Business Administration majoring in Financial Management, I bring strong analytical skills, attention to detail, and the ability to manage documentation with accuracy and efficiency. I am experienced in verifying patient eligibility, updating account information, and coordinating with different departments to resolve concerns promptly. Known for being adaptable, organized, and a fast learner, I consistently deliver quality service while maintaining professionalism under pressure. I aim to contribute positively to organizational goals and continue growing in a long-term career environment.
