Results-driven Customer Service Representative and Financial Fraud Analyst with proven experience reducing financial risk, resolving high-volume customer issues, and protecting business revenue in fast-paced BPO and iGaming environments. I specialize in fraud detection, transaction monitoring, chargeback prevention, and accurate case resolution while maintaining excellent customer satisfaction and strict compliance. Known for being highly reliable, detail-oriented, and calm under pressure, I help businesses save time, prevent losses, and maintain trust by delivering fast, accurate, and professional support. I work independently, adapt quickly to new systems, and consistently meet performance targets, making me a dependable long-term asset for companies that need someone who gets results without constant supervision.
