I’m a SaaS Operations Virtual Assistant with hands-on experience supporting cloud-based platforms, subscription management, and internal systems for fast-paced tech teams.
I help SaaS companies and MSPs streamline day-to-day operations—handling provisioning, Microsoft 365 administration, order and license management, ticket triage, and process documentation—so founders and technical teams can focus on scaling the business.With a background in partner technical support, data and product management, and operations, I bring strong attention to detail, SLA-driven execution, and clear, empathetic communication. I’m experienced in cross-functional coordination with vendors, engineering, and service delivery teams, and I consistently look for ways to improve workflows and reduce operational friction.
If you need a reliable operations partner who understands SaaS systems, subscriptions, and structured processes—not just admin tasks—I can help.
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