•Knowledgeable in ServiceNow, Jira and
ConnectWise ticketing
•Active Directory: NT creation, access
controls and security policy provisioning
•Office365 and Exchange Server: user
creation, modifying user’s profile
•Skilled in troubleshooting software and
hardware
•Going an extra mile to help and
work.
•Good Observing and analytical
skills
•Good Inter-personal and people
management skills
•Strong knowledge in Windows OS,
MS Office Apps, and Office365.
