Experienced and versatile professional with a strong background in healthcare support, case management, and customer service. Skilled in scheduling, care coordination, EMR documentation, and handling patient and client communications in fast-paced remote environments. Proven ability to manage administrative and client-facing tasks, including phone, chat, and email support. Adept at collaborating with interdisciplinary teams, maintaining accurate records, and ensuring efficient workflow operations. Known for strong communication skills, adaptability, attention to detail, and a proactive approach—well-suited for Virtual Assistant and remote support roles.
