I have over nine years of experience in customer service. Six years in a Medical account/ Prior authorization. I am a reliable and driven customer service specialist who maintained a personal customer satisfaction rating of 98% over nine years. I have strong collaboration, resolutions, and communication skills. I pride myself on being extremely professional and aim to deliver a job well before a deadline. I am proud of my personable yet professional manner and possess excellent communication skills. I look forward to working with you and helping you streamline your tasks to improve your business' productivity.