I am a results-driven Ecommerce Operations Specialist and Virtual Assistant with hands-on experience managing and scaling Amazon and Shopify stores. I help business owners streamline operations, improve visibility, and drive revenue through data-driven strategies, organized workflows, and reliable execution.
My core expertise includes:
Amazon Seller Central Management: listing optimization, keyword research, inventory planning, pricing strategy, FBA coordination, PPC management, and account health monitoring using tools such as Helium 10, Jungle Scout, and DataHawk.
Shopify Store Management: product catalog updates, order fulfillment (DSers, Oberlo, ShipStation), analytics tracking, promotions, and supplier coordination.
Digital Marketing Support: Meta Ads, Google Ads, and Klaviyo email marketing with performance monitoring.
Customer Support & CX: professional handling of inquiries, refunds, and reviews across platforms.
Lead Generation & CRM Management: prospect research, list building, data enrichment, and pipeline tracking using HubSpot, Salesforce, Apollo, and LinkedIn.
Executive & General Virtual Assistance: calendar and inbox management, travel coordination, research, documentation, and workflow automation.
I have supported U.S.-based entrepreneurs in ecommerce, real estate, and technology industries, consistently delivering accurate reporting, organized systems, and measurable operational improvements. My background as a Quality Team Leader and QA Analyst strengthens my attention to detail, problem-solving, and process improvement skills.
Let?s connect if you need a dependable ecommerce manager, virtual assistant, or lead generation specialist who delivers results with professionalism and integrity.