Hi, I’m ----------- — 10 years of experience helping US-based companies run smoothly. I specialize in dispatch operations, appointment setting, data entry, and customer service, with a strong track record in handling remote admin tasks for high-pressure environments like roadside assistance, logistics, and service-based businesses.
What I Bring to the Table:
- 3+ years of dispatching experience with a US-based roadside company
- 7 years of customer service, admin, and appointment setting
- 42 months of remote VA experience supporting US clients
- Proactive communication, fast responses, and attention to detail
-Calm and resourceful
Dispatcher & Admin Highlights:
- Inbound/outbound call handling
- Quoting services & rate negotiation
- Job coordination & technician routing
- Dispatch monitoring & ETA tracking
- Scheduling, rescheduling & confirmations
- Lead generation & customer follow-up
- Text and email coordination with clients/sales teams
- Payment processing, billing, invoicing, and insurance understanding
Why Work With Me?
3+ years US roadside dispatch experience
7+ years admin & customer service support
42 months remote VA work with US clients
Fast, detail-oriented, and highly proactive
Calm under pressure – I get things done.
Tools I Use:
- CRM & Dispatch Platforms: Salesforce, Towbook, Workiz, Housecall Pro, GPS Trackers
- Communication Tools: RingCentral, Ooma, Zoom, OpenPhone, Slack, Email Platforms
- Admin & Scheduling: Google Suite (Docs, Sheets, Gmail, Calendar), Invoicing & Scheduling Tools
- Funnels, Websites & Builders: -----------, Wix, Carrd (entry-level funnel builder)
- Ecommerce & Design: Shopify (basic dropshipping), Canva (basic to advance graphic design)
- AI & Productivity: ChatGPT for content support, automation, and idea generation
Verified
