Experienced Airbnb & Short-Term Rental Property Management Virtual Assistant with 6+ years of customer service experience, including 4+ years specializing in Airbnb operations, guest support, and property management.
I help property owners and managers deliver exceptional guest experiences while keeping daily operations running smoothly. My expertise includes guest communication, calendar and booking management, maintenance coordination, cleaner scheduling, dispute resolution, damage claims, review management, and OTA platforms including Airbnb, -----------, Vrbo, Lodgify, Beds24, Uplisting, Hostify, HostAway, and Guesty.
Having supported UK-based and international properties, I understand the fast-paced nature of short-term rentals and take pride in protecting host reputations, maintaining 5-star guest experiences, and resolving issues efficiently.
I'm looking to partner with hosts and property managers who value proactive communication, operational excellence, and long-term support.