Responsibilities as Data Entry Specialist:
-Entering and updating data into various computer systems and databases.
-Verifying the accuracy of data entries by cross-referencing with source documents.
-Sorting and organizing paperwork after entering data to ensure it is easily accessible.
-Reviewing data for deficiencies or errors, correcting any incompatibilities.
-Maintaining confidentiality and security of sensitive information.
-Responding to information requests from authorized members.
-Ensuring data entry quality and accuracy in accordance with data management policies and procedures.
-Assisting with administrative tasks as needed, including filing, scanning, and photocopying documents.
-Performing regular database backups and maintaining data entry logs.
Responsibilities as Real Estate Virtual Assistant:
-Managing and responding to emails and phone calls.
-Assisting with the creation and maintenance including property listings and signings
-Managing and updating property listings, ensuring the property descriptions are accurate and up-to-date
-Preparing invoices and processing bills such as utilities and tax
-Supporting with property management tasks, including tenant communication, maintenance requests and work orders
-Generating and maintaining up-to-date Investors report cards for clients using Excel sheet
-Proficiency in MS Office (MS Word, MS Excel, MS Outlook) and real estate software (e.g., MLS, CRM systems)
-Coordinating and managing client communications and follow-ups
Duties and Responsibilities as Senior Client Support Specialist:
-Acting as the primary point of contact for high-priority clients, addressing their concerns and inquiries promptly
-Overseeing the entire process of the team, and making Quality Control making sure everything is accurate and correct
-Addressing and resolving any issues or challenges that arise during the process
-Providing ongoing support and guidance to the team even after the transaction is completed
-Leading tea-----------etings and sharing best practices to enhance overall team performance
-Ensuring all activities adhere to industry regulations and ethical standards
-Staying informed about changes and updates in the process
-Collecting feedback from clients to improve service delivery
-Implementing client feedback to enhance future transactions and client satisfaction
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