As a dedicated Virtual Assistant with extensive experience in eCommerce management, I specialized in handling order fulfillment, customer service, and optimizing online store operations. I managed two eCommerce websites, focusing on TENS machines and breathalysers, where I ensured the efficient processing and dispatch of orders. My responsibilities also included managing customer inquiries, resolving delivery issues, and working closely with Australia Post to provide timely solutions.I also gained experience in managing eBay AU operations, including researching profitable products, maintaining stock levels, and enhancing product listings for better visibility. My commitment to providing outstanding customer service resulted in 100% positive feedback for the eBay ----------- addition to my operational skills, I contributed to content creation for both websites by writing informative articles, ensuring that customers had access to valuable information while improving SEO.I was highly organized, detail-oriented, and dedicated to supporting the business by ensuring smooth operations and customer satisfaction.
