Medical Virtual Assistant | Administrative Support | Customer Service| English as a second language Teacher
I’m a reliable and detail-oriented Virtual Assistant with experience in customer service, administrative support, e-commerce, and operations. I’m comfortable handling day-to-day tasks, communicating with customers, keeping information organized, and learning new systems quickly.
My previous experience includes working as a Virtual Assistant, Customer Service Representative, ESL Teacher, E-commerce VA, and Associate Operations Specialist. I have handled tasks such as customer inquiries, email and chat support, data entry, scheduling, account and information verification, order management, documentation, and administrative coordination.
I’m familiar with tools and platforms such as Google Workspace, Google Sheets, Canva, Zendesk, Freshdesk, Tidio, ShipStation, Magento, Slack, ClickUp, Zoom, Athenahealth, SimplePractice, Headway, and other CRM/EHR systems.
I’m also HIPAA Certified and hold a Medical Administrative Certificate, which has strengthened my attention to detail, confidentiality, and ability to handle sensitive information professionally.
What I Can Help With:
Administrative & Virtual Assistant tasks
Customer service via email, chat, and messaging
Data entry and database management<8efe80624d780eba0c6493ec45140364>Email and calendar management
Scheduling and appointment coordination
Order processing and e-commerce support
CRM updates and lead/customer follow-ups
Research and documentation
File and record organization
Canva and basic content support
General back-office and operations support
I’m a fast learner, organized, dependable, and comfortable working independently. I’m always willing to learn new tools and follow established processes and SOPs.
I’m looking for a long-term remote opportunity where I can contribute to the team, continue developing my skills, and provide reliable support to the business.
Verified
