Skills
• WAN/LAN Troubleshooting
• Hardware Troubleshooting
• IT Support Level 1-2
• Password Manager Single Sign-On
(SSO)
Technical Knowledge
• Active Directory
• Watchguard Firewall
• VPN
• RDP
• Microsoft Windows
• Bitdefender Security
• Ubiquiti/Unifi
• Fresh Service Ticketing
• Checkmk Monitoring• 5 yrs IT system and network admin