Are you looking for a reliable Virtual Assistant to provide excellent customer support and help streamline your e-commerce operations?
I have over 3 years of experience in customer service and retail environments, assisting customers, resolving concerns, processing transactions, and maintaining positive customer experiences. I also have experience handling customer inquiries through social media direct messages in a remote setting.
My strengths include:
• Email and chat support
• Customer inquiry management
• Order tracking and follow-ups
• Returns, refunds, and replacements
• Product inquiries and customer assistance
• Data entry and administrative support
• Google Workspace and Microsoft Office
• Strong written communication and problem-solving skills
I am highly organized, detail-oriented, and committed to providing professional customer support. I am particularly interested in supporting e-commerce businesses, online stores, and retail brands in delivering exceptional customer experiences.
I am open to long-term opportunities and eager to learn new tools and systems to help your business grow.
