I have been in the medical field for almost 3 years as a VA Intake Specialist and Medical Front Desk and here are the responsibilities I am doing:
Handling patient's order/ appointment scheduleChecking eligibility and coverage includes copay coinsurance, out of networkand deductibles with the Insurance (via phone and insurance portal)Obtaining medical notes/ progress notes from the clinic/ Hospitals and home care facilitiesSubmitting authorization requests/ pre-determination requests through fax and insurance portalMaintain and organize medical documentation, and input in the databaseChecking orders were billed to patient insurance.Handling inbound and outbound calls (patients, Dr. office, hospitals, Social Worker, insurances)collecting patient payments through cardpointe portalencoding patient info in e-clinicalworks portalEncode covid results in Crisp portal
and I am confident that the experience that I obtained will be a great help to your company.
