I'm an Executive Assistant and e-commerce operations VA who takes full ownership of the daily operations behind a busy online business so founders can stay focused on growth instead of getting buried in tabs. For the past 6 months, I've been the right-hand support for a U.S.-based health & wellness founder, running her Shopify store, customer support inbox, and marketing automations end to end.
Day to day, that means: updating and troubleshooting Shopify and Zipify product/promo pages, resolving customer support tickets in Gorgias, building ManyChat and Klaviyo automations for webinar and course funnels, administering a Kajabi membership site, and keeping multiple KPI dashboards current in Google Sheets. I also build custom AI workflows in Claude and ChatGPT to speed up recurring content and admin tasks.
I communicate proactively (daily standups, not just when something breaks), document what I do so nothing lives only in my head, and I'm comfortable managing 15+ moving projects at once without losing track of any of them. I'm available for part-time work and can start immediately. Tell me what's eating up your time, and let's see if I can take it off your plate.