CSR / Dispatch & Remote Monitoring / Virtual Assistant

I am a Trainer, Dispatch and Remote Monitoring, and Customer Service (Chat and Email) specialist with over 5 years of experience. My skills and experiences include:

• Dispatching security officers to various client locations and monitoring attendance and security performance

• Monitoring and analyzing data from CCTV cameras, GPS trackers, and alarm systems

• Training and supervising a team of 10 dispatch and remote monitoring officers for a security company

• Preparing and presenting reports and recommendations to management and clients

• SQL, Power BI, Microsoft Office Suites, and Google Workspace Apps

• Asana, Hubspot, Trello, and AI Prompts

I am looking for a challenging and rewarding opportunity to apply my skills and experience in Dispatch and Remote Monitoring. Thank you for your consideration.

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