Hi! I’m Shanel, a Real Estate Virtual Assistant with over 9 years of combined experience in real estate, property management, short-term rentals, lead management, operations, customer service, sales, and administrative support.
I help real estate teams stay organized, keep deals moving, manage leads, support tenants, update CRMs, and handle the daily follow-ups that keep a business running smoothly.
My real estate experience includes transaction coordination, contract-to-close support, deadline tracking, document management, CRM updates, cold calling, lead qualification, appointment setting, skip tracing, acquisitions support, tenant relations, lease management, rent and deposit follow-ups, maintenance coordination, vendor coordination, property listing updates, and admin support.
I have worked with Realtors, investors, wholesalers, acquisitions teams, brokers, property managers, short-term rental businesses, and service-based companies. I also have experience as an Executive Administrative Manager for a cleaning company, where I handled recruitment, onboarding, schedules, reports, invoices, vendor communication, and daily operations.
Tools I’ve used include DocuSign, Podio, REIControl, Realeflow, PropStream, BatchLeads, Launch Control, Mojo Dialer, Smarter Contact, Bling Dialer, CallRail, Google Workspace, Outlook, Zoom, QuickBooks, Microsoft Office, Excel, Google Sheets, WhatsApp, and different CRM platforms.
A few things I can help with:
Transaction coordination and contract-to-close support
Lead management, cold calling, and follow-ups
CRM cleanup, tagging, and pipeline organization
Property management and leasing support
Short-term rental and tenant communication
Maintenance and vendor coordination
Inbox, calendar, reports, trackers, and SOPs
Customer service and admin operations
I’m organized, detail-oriented, proactive, reliable, and comfortable working independently. I enjoy building systems, keeping records clean, following up before things become urgent, and making sure nothing falls through the cracks.
If you need someone who can bring structure, consistency, and strong communication to your real estate or operations team, I’d be happy to help.
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