Results-driven Customer Service Specialist with 10+ years of experience in voice, email, and chat
support across e-commerce, healthcare, ticketing, and BPO industries. Proven ability to resolve
complex customer concerns, manage high-volume inquiries, process orders accurately, and
maintain high customer satisfaction. Experienced in Shopify, Gorgias, ShipBob, and CRM systems.
Detail-oriented, dependable, and highly adaptable in remote, fast-paced environments