I have had a total of 13 years building my career. I have worked as a customer service representative for Sitel Philippines before transitioning to remote work as a Fraud Management specialist at Upwork, Inc.
Through my experience, I have picked up some valuable skills that makes me an effective support agent. I have sharpened my ability to look at the finer details, to think outside the box when coming up with solutions to problems encountered at work, speaking in a clear and concise manner for easier understanding, handling irate customers, active listening, etc.
I am confident that my skills and collective experience would make me a great addition to your company.
