I'm an Executive Assistant with 4 years of experience supporting founders and leaders in remote, fast-paced environments. I manage calendars, coordinate communications, streamline operations, and automate workflows using Zapier. I make sure everything runs smoothly behind the scenes.
Before moving into EA work, I spent 6 strong years in BPO customer service handling escalations, billing, scheduling, and retention. I know how to represent a business professionally, stay calm under pressure, and communicate clearly across email, chat, phone, and SMS.
I'm proficient with tools such as Zapier, ActiveCampaign, Trello, Notion, Shopify, and the full Google Workspace suite. I'm detail-oriented, discreet, and the person who gets things done without needing constant follow-up.
If you need someone reliable who brings structure, clarity, and good judgment to your operations, I'd love to work with you.