I’m a detail-oriented Virtual Assistant and customer support professional with nearly five years of experience across sales, e-commerce, and real estate. I specialize in lead management, client communication, and building strong relationships with customers. I’ve worked with products and services ranging from telecommunications and internet services to hair care products, and more recently, real estate listings and digital content.
I’m highly proficient with CRMs like BoldTrail, GoHighLevel, and HubSpot, as well as productivity tools such as Microsoft Excel, Google Sheets, Notion, and social media platforms including WordPress, Facebook, X (formerly Twitter), TikTok, and -----------. I thrive in remote environments, staying organized, accountable, and results-driven without direct supervision.
I’m motivated by performance-based goals, consistently aiming to exceed targets while providing exceptional customer experiences. Whether it’s managing leads, nurturing clients, or streamlining processes, I focus on delivering results efficiently and professionally.