I am a results-driven Logistics Specialist, Certified Lean Six Sigma Yellow Belt, and Professional Teacher with extensive experience optimizing remote freight operations, multi-channel supply chain loops, and customer support. Throughout my career, most notably with Growve and Natures Craft, I have managed the end-to-end logistics lifecycle, which includes executing carrier vetting, load booking, route optimization, and dock slot appointment scheduling to keep daily freight moving seamlessly. I am highly proficient in maintaining absolute, real-time visibility over inbound and outbound shipments using advanced track-and-trace workflows and specialized software systems such as Deposco, Highway, ShipCSX, and Blume. Furthermore, my background as an Inventory Management Specialist and Shipments Junior Team Lead has expertized my skills in managing the complete purchase order lifecycle, coordinating stock distributions across major platforms like Amazon FBA and Walmart WFS, and supervising and upskilling a ten-person operational team. Known for my meticulous attention to detail, I systematically audit critical documentation including Bills of Lading, rate confirmations, and Proof of Delivery records to ensure strict compliance with service level agreements. Backed by strong root-cause analysis skills developed during my time as a Tier II Subject Matter Expert at TTEC, I am adept at resolving high-priority carrier escalations, eliminating transit bottlenecks, and implementing process improvements that systematically drive down corporate operational costs.
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