Hi I'm Maria Christie Balansag. I am a dedicated customer service and account specialist with 8 years of professional experience handling retail account management, refund processing, and healthcare support services. Throughout my career, I have developed strong skills in customer communication, problem-solving, data accuracy, and process management.
In retail operations, I have extensive experience processing customer refunds, resolving account concerns, handling billing inquiries, and ensuring smooth transaction workflows while maintaining customer satisfaction.
In healthcare support, I have experience in chart retrieval processes, medical records coordination, and document handling while following compliance and confidentiality standards.
I am highly organized, detail-oriented, and able to work efficiently under pressure. I can quickly adapt to new systems and workflows and am committed to delivering quality work with minimal supervision.
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