Freight Virtual Assistant| Truck Dispatch Support| Carrier Coordination | Trak & Trace

I'm a Freight Operations Virtual Assistant from the Philippines supporting freight brokers, trucking companies, and dispatch teams with load coordination, carrier communication, Track & Trace, documentation, and day-to-day logistics support.

I help keep freight operations organized by making sure load information is updated, documents are properly recorded, follow-ups are completed, and important status changes are communicated on time.

FREIGHT & DISPATCH SUPPORT

• Load Research & Sourcing
• Load Board Management
• Carrier Sourcing & Coordination
• Truck Dispatch Support
• Track & Trace
• Driver Check Calls
• Pickup & Delivery Coordination
• ETA Monitoring & Status Updates
• Broker–Carrier Communication
• Customer Status Updates
• Rate Confirmation Organization
• BOL & POD Documentation
• Load & Dispatch Data Entry
• Spreadsheet Tracking & Reporting
• Email & Follow-Up Management
• General Freight Operations Support

WHAT I BRING

I also bring 9+ years of professional experience as a Service Advisor / Auto Damage Estimator in the automotive industry.

In that role, I worked in a high-volume, time-sensitive environment where accuracy, documentation, communication, follow-up, and coordination were critical.

I handled workflow and documentation requirements involving 920+ vehicles annually while helping my company exceed 130% of target quotas.

My previous experience developed the same operational habits needed in freight:

• Accurate data and documentation
• Consistent follow-up
• Clear customer and stakeholder communication
• Time-sensitive task management
• Multi-party coordination
• Attention to detail
• Organized workflow management
• Problem-solving and issue follow-up

I'm comfortable working with spreadsheets, digital documentation, communication platforms, and operational tracking systems.

I'm currently focused on supporting US-based freight and logistics operations as a Freight VA, Truck Dispatch Support VA, Carrier Coordinator, Track & Trace Assistant, or Logistics Operations VA.

If you need someone who can help keep loads, carriers, drivers, customers, documents, and follow-ups organized, I'd be glad to support your operation.