Healthcare Virtual Assistant, Medical Biller, and Accounts Receivable Specialist with extensive experience in medical billing, insurance verification, claims processing, denial management, and healthcare customer service. Proven ability to manage end-to-end AR processes, resolve complex billing issues, and provide excellent patient and provider support in fast-paced, remote environments.
Highly skilled in handling inbound calls, emails, and chat inquiries related to healthcare benefits, eligibility, and coverage. Detail-oriented, HIPAA-compliant, and experienced in working independently while meeting productivity and accuracy standards. Proficient in multiple EMR/EHR systems, payer portals, and CRM platforms.
Core Skills :
Medical Billing & Claims Processing
Accounts Receivable (AR) Management
Denial Management & Appeals
Insurance Eligibility & Benefits Verification
Payment Posting, Refunds & Adjustments
Patient Billing & Financial Counseling
Healthcare Customer Service (Calls, Emails, Chat)
Prior Authorizations & Payer Follow-Ups
HIPAA Compliance & Data Confidentiality
CRM Documentation & Case Management
Remote Work & Independent Task Management
Systems & Software :
EMR / EHR: Epic, AdvancedMD, ModMed, DrChrono, Office Ally, Prompt, Curve Hero, Tebra
CRM & Tools: Healthcare CRM platforms, payer portals, billing systems
Why Hire Me :
Experienced Healthcare VA with strong billing and AR background
Excellent English communication (verbal and written)
Comfortable working remotely with minimal supervision
Detail-oriented, reliable, and HIPAA-compliant
Focused on accuracy, efficiency, and patient satisfaction