Hi! I'm Gwen, a results-driven Social Media Manager, Cold Caller, and Customer Service Specialist with several years of experience supporting real estate, mortgage, and service-based businesses.
I've handled high-volume outbound and inbound calls, lead generation, appointment setting, and follow-ups while consistently meeting and exceeding performance metrics. I've also managed social media accounts across Facebook, TikTok, Instagram, and YouTube, creating and organizing content to help businesses grow their online presence.
I'm highly motivated, quick to learn, and able to work with minimal supervision while maintaining excellent quality. I value clear communication, take feedback positively, and always aim to deliver reliable and efficient results. I'm looking for a long-term role where I can contribute, grow, and help my clients business succeed.
Skills & Tools:
Cold Calling | Lead Generation | Appointment Setting | Customer Service | Social Media Management
Canva | CapCut | InVideo | Go High Level | Follow Up Boss | Salesforce | MMI | RingCentral | Calendly | Slack | Microsoft Teams
