• Enhanced company’s overall project management by implementing project management tool.
• Lead professional development initiative on retail operations systems.
• Responsible for managing integrity and 100?curacy of all company data servers.
• Monitor workflows to ensure an accurate data is maintained.
• Led a team of different core managers to work cross-functionally for a major system migration project (E-shop, RetailPro Prism) with within 8 months.
• Lead operations and analysis team to identify workflow solutions, provide data analyses, and build reporting tool.
• Managed the rework project (Retail Pro V9) and ensured data accuracy is at 100%
.• Project lead for the implementation of different system modules such as inventory and customer management.
• Conducted 100% QA testing of all in-house developed applications.
• Responsible for documenting test processes of in-house developed applications.
• Responsible for user integration and training of all in-house developed systems. Ensures all processes with regards to all applications are followed.
• Work with various team and local government units on POS permit projects.
• Owned the maintenance of user access of E-commerce platform (Lazada, Shopee, Zalora and Shopify)
